Bedfordshire Chamber of Commerce, Bedfordshire Chamber of Commerce Bedfordshire Chamber of Commerce, Bedfordshire Chamber of Commerce
T: 01582 522448
E: info@chamber-business.com
Call 01582 522448 or email info@chamber-business.com

Acas – Mediation – Improving Management Skills

Date & Time: 11/10/2016 10:00 am - 4:00 pm | Location: the park inn by radisson

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Overview

Supporting those with people management responsibility. This course will enable delegates to deal more effectively with interventions/conversations to improve working relationships within their team.

Business need

Many difficult relationships in the workplace can be effectively managed by recognising the signs of conflict and then early intervention. Addressing the situation at the appropriate time will do away with the need for formal procedures which can be time consuming, stressful, disruptive and expensive for all concerned.

This workshop is designed to help delegates identify the optimum time to intervene where relationships between colleagues begin to deteriorate. Poor working relationships impact on productivity, customer service, quality of product and, ultimately, the bottom line. It will help managers identify possible “pinch points” in their team’s relationships and give participants the confidence to deal with them at the most appropriate time, in a non-threatening, informal way.

Suitable For

Supervisors and line managers.

Price £245.00 per person

To book please call Acas on 0300 123 1150

or email events@acas.org.uk

or visit our website www.acas.org.uk