University of Bedfordshire – Customer Service Training for Luton SME’s
Date & Time: 13/04/2015 9:15 am - 1:00 pm
Fully funded training for eligible businesses.
The the skills needed to attract and retain customers.
Create long-term value through effective management of customer realtionships.
Meet and exceed your customer needs.
Empower employees to deliver excellent customer service.
Make better use of Social Media to engage with your customers.
Workshops and a flexible work-based project.
Qualification – Chartered Managment Institute Level 3 Award
Expert masterclass – choose from options.
Workshop dates: 21 April, 24 April, 1 May, 7 May, 15 May, 29 May
This course is open to anybody who lives or works (spending a minimum of 80% of their time) in Luton
To register your interest, email us at firstname.lastname@example.org or call on 0800 328 5334